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If you are deaf, have difficulty hearing or if English is not your first language and you require translation advice, you can write or email EA Pipelines using the contact details outlined here. Your correspondence will then be given a priority.
In an Emergency please ring the gas emergency hotline 0800 111 999
If you smell gas or have a gas escape:
DO NOT
- Operate any electrical switches (on or off)
- Smoke or use a naked flame
DO
- Open doors and/or windows to ventilate the area
- Check your gas appliances and turn them off
- Turn the gas supply off at the main meter/or Emergency Control Valve
- Telephone the free National Gas Emergency Service on 0800 111 999, delivered by Cadent Gas
- If a fire has started on the premises, immediately activate the fire alarm, evacuate the premises and telephone the fire brigade
Find what you should do in an emergency involving gas or carbon monoxide
Cadent Gas